At NKP, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, and billing details provided during registration or checkout.
- Payment Information: Payment details are processed securely through our payment gateway partners. We do not store your card or bank details on our servers.
- Usage Data: Browser type, IP address, pages visited, and time spent on the website, collected automatically through cookies and analytics tools.
2. How We Use Your Information
- To process and fulfil your orders
- To communicate order updates, shipping notifications, and customer support responses
- To improve our website, products, and services
- To send promotional offers and updates (only with your consent)
- To prevent fraud and ensure website security
3. Information Sharing
We do not sell or rent your personal information to third parties. We may share information with:
- Service Providers: Payment processors, shipping partners, and analytics tools that help us operate our business.
- Legal Requirements: When required by law, regulation, or legal proceedings.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyse site traffic, and personalise content. You can manage cookie settings through your browser preferences.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of promotional communications
- Request details of the data we hold about you
To exercise any of these rights, contact us at support@nkp.in.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please reach out to us at support@nkp.in.